Description : Customer Service Representative. Company : PPG Industries. Location : Gdynia, pomorskie
Your responsibilities
- First point of contact for Customers (via mail and phone)
- Order entry, managing and monitoring all orders for customers
- Providing high level of customer service, with daily follow ups and clear communication with customers
- Communication and coordination between sales reps, customers, supply and factory, pricing
- Taking responsibility for invoice processing, amending invoices, issuing credit and debit notes, handling non-technical complains
- Monitor delivery process, coordinate deliveries with warehouse and transport company
- Monitor stock situation- cooperation with supply and factory
Our requirements
- Knowledge of SAP system would be an asset
- English is a must
- Spanish required
- Organizational, interpersonal and communication skills
- Ability to work in international environment across cultures
- Quick learner with competence to resolve queries
